What payment methods are available?
What payment methods are available?
We accept Visa, MasterCard, American Express, Maestro, Diners Club International and Cryptocurrency.
Payments to buy Challenge accounts are made through Stripe and we use Rise or Cryptocurrency to transfer Reward.
You can ask for assistance in our discord channel & our support team will get in touch with you.
Why is there a fee?
Why is there a fee?
Yes, to participate in a TradersYard Challenge, there is an entry fee the user has to pay to take part in our unique offering.
The fee primarily symbolizes a trader's pledge to handle the account with the utmost diligence and accountability. This commitment instills a sense of involvement and psychological engagement. Moreover, the fee represents a minor proportion in comparison to the substantial TradersYard Challenge Account that awaits successful candidates post the Evaluation Process. Essentially, this fee acts as a pivotal gateway to the TradersYard Challenge Account, presenting an avenue towards achieving financial autonomy. Importantly, the fee's safeguard ensures that potential losses on the TradersYard Challenge Account are absorbed by us, thereby restricting any losses beyond the fee itself.
In addition, the fee encompasses the utilization of our distinctive tools such as AgenaTrader with all of its comprehensive features.
Another dimension of the fee involves sieving out committed traders from those attempting casually. Our focus is on adept traders who can consistently yield profits. Considering our finite capacities and resources, accommodating every trader is unfeasible. Hence, we welcome exclusively those individuals who exhibit dedication, seriousness, and responsibility. Our program stands as a highly esteemed service, and its pricing reflects its intrinsic value.
Are there any additional fees?
Are there any additional fees?
No, we don’t charge any additional or hidden fees. The entry fee for the TradersYard Challenge covers it all. There are absolutely no other fees with us. That means we are covering all fees for the datafeed, trading-platform and infrastructure for you.
How do I update my payment information?
How do I update my payment information?
Head over to Billing from the left sidebar. Under Payment Method you can delete/update your payment information:
How the 14-days-money-back-guarantee works?
How the 14-days-money-back-guarantee works?
After a purchase you are eligible for a full refund of your initial entry-fee to a challenge. However, the refund is only possible if you did not place any orders or trades on your challenge-account yet. As soon as you place your first order or trade, your challenge is started and the 14-days-money-back-guarantee cannot be used anymore.
How do I download my invoices?
How do I download my invoices?
Head over to Billing from your left sidebar. Under Invoice History you can download your invoices by clicking on the symbol below:
