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Inactivity, Refunds & Failed Accounts

Inactivity

You must place at least one trade every 30 days to keep your Futures account active.

If an account becomes inactive, it is permanently closed and cannot be restored.

Refunds

Situation

Refund

No trade taken and refund requested within 14 days

Full refund

At least one trade taken

No refund

Failed Accounts & Resets

TradersYard does not offer account resets.

If your Challenge is failed or breached, you will automatically receive an email with a 10% discount code that can be used toward the purchase of a new Challenge.

The new Challenge is a fresh account, and progress from the failed account does not carry over.

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